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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
5-star beachfront property near Mahi Golf Course

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Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Property amenity
Lobby sitting area
Aerial view
Shower, rainfall showerhead, hair dryer, bathrobes
Junior Suite | Living area
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Spa
  • Breakfast included
  • Parking includedParking includedParking included
  • Free airport shuttle

Check out the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Popular LocationXcaret Eco Theme Park19 min walk
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationFerry to Cozumel9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)57 min drive

Room options

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults | Outdoor pool

Swim Up Ocean Front Adults

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Swim Up Garden

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River

  • 61 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults

Suite River Adults

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Spa Adults

Suite River Spa Adults

Suite River Spa Adults

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults

Suite Garden Spa Adults

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Spa Adults

Junior Suite Spa Adults | View from room

Junior Suite Spa Adults

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Adults

Junior Suite Adults

Junior Suite Adults

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults

Suite Ocean Front Adults

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ocean Front Family

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Ocean Front Family

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3283)
The price is CA $909
per night
CA $1,103 total
includes taxes & fees
3 Jun - 4 Jun
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

On the beach.At this property, you'll be steps from Cenote Santa Cruz and within a 15-minute walk of Xenses Park. Xcaret Eco Theme Park and Xplor Theme Park are also within 2 miles (3 km).

What's nearby

  • Xenses Park - 15 min walk
  • Xcaret Eco Theme Park - 19 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • Occidental Vacation Club First Club Lounge at Grand Xcaret - 9 min walk
  • Cafeteca - 7 min drive
  • Blue Moon Beach Bar Sandos Select Club - 9 min drive
  • El Mercado de San Juan - 7 min drive
  • Las Cuevas - 7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5-star beachfront property near Mahi Golf Course
Hotel Xcaret Mexico - All Parks / All Fun Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers its guests a full-service spa, 10 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 14 bars/lounges. Free breakfast is served daily.

A business center and meeting rooms are available. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Hotel Xcaret Mexico - All Parks / All Fun Inclusive. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 900 guestrooms or units
  • 6 levels
  • 6 buildings
  • 11 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 14 bars or lounges
  • Meeting rooms
  • Built in 2017
  • Full breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 900 air-conditioned accommodations with free minibar items and laptop-compatible safes. Accommodations are furnished with single sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Korean, Spanish

Property amenities

Family friendly

  • 10 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Stroller
  • Supervised childcare (surcharge)
  • Waterslide

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 11 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 14 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 10 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Designer stores
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Handrails in stairways
  • Stairway handrail height (inches): 40
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1038 out of 1400 reviews" "
Rating 8 - Good. 145 out of 1400 reviews" "
Rating 6 - Okay. 78 out of 1400 reviews" "
Rating 4 - Poor. 51 out of 1400 reviews" "
Rating 2 - Terrible. 88 out of 1400 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, highly recommend!! Great atmosphere, wonderful dining options & wonderful staff. I only gave it 4 stars for condition. Ceiling in our room was leaking & had to be moved. New room had bugs crawling up the drain (some kind of ant). The water slide at the pool nearby was not working.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Nina

Stayed 3 nights in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful
Stayed 10 nights in Jan 2024

2/10 Terrible

Vinodkumar

Stayed 5 nights in Feb 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel resort, It was very beautiful. Check in took a long time, and they try to rope you into some kind of meeting to sell you a membership. We skipped that because we have had a bad experience in the past with timeshare meetings putting a bad taste in our mouth about the place we're staying. So we decided we wanted to enjoy this one. Property was clean and beautiful. The restaurants were good. It was a little hard to get refills on your drinks at most meals(and I only drink water)... The disappointing thing was that all of the infinity pools, except for one hidden pool, were not working. They were all a foot lower than usual, It took away from the ambiance... We love that we could go to all the parks and we spent most of our days going to parks. Transportation was provided to the parks, It was a bit slow and found out later in the trip that walking was quicker, although a bit of a maze and not many good signs! We will probably be back and hopefully the pools will be fixed by then!
Stayed 5 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Aiden J

Stayed 4 nights in Feb 2024

10/10 Excellent

Luis Felipe

Stayed 4 nights in Jan 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teen daughter and I took a "Girls Trip". It was so fun! Tons of dining options for my picky eater. We didn't see many other teens there. The river is beautiful and clean, but access to the ocean is rocky. You have to utilize the beaches by the river. The bottom level garden view room was AMAZING. Gorgeous, private view of the lush gardens and a hammock for relaxing.
Stayed 4 nights in Jan 2024