Ratings based on 950 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Expedia
Helpful staff. Very clean and well organized. Great breakfast!
Comment from Hotel Management
Mar. 4, 2024 by Christine, Hotel Management
Dear Steven,Thank you for your great review! We are thrilled to hear that you enjoyed your stay with us and hope to welcome you back in the near future!
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Christine, Hotel Management
Dear Ali,Thank you for your wonderful review! We hope to see you and your family soon again! Kind Regards,
by A traveller
Posted Feb. 22, 2024 on Expedia
Staff friendly. Was clean and quiet. Would stay again.
Comment from Hotel Management
Feb. 23, 2024 by Christine, Hotel Management
Dear Rebecca,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and that you would like to return. We are looking forward to your next stay!
by A traveller
Posted Feb. 21, 2024 on Hotels
The experience was perfect, in fact so much so, that i intend on returning for an evening in July.
Comment from Hotel Management
Feb. 21, 2024 by Christine, Hotel Management
Dear Greg,Thank you for your great review! We are thrilled to hear that you enjoyed your stay with us and that you intend to come back again. We are looking forward to seeing you in summer!
by A traveller
Posted Feb. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 13, 2024 by Christine, Hotel Management
Dear Suzanne,Thank you very much for your great review! We are happy to hear that you enjoyed your stay at the Holiday Inn Express in Gananoque and we do hope to welcome you back soon!
by A traveller
Posted Jan. 28, 2024 on Expedia
Clean rooms, friendly staff and great breakfast
Comment from Hotel Management
Jan. 29, 2024 by Christine, Hotel Management
Dear Shawn,Thank you for your great review! We are happy to hear tht you enjoyed your clean room, our friendly staff and our hot breakfast buffet! We hope to see you again in the near future!Kind Regards,
by A traveller
Posted Jan. 24, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by Christine, Hotel Management
Dear Glen,Thank you for your review! We are thrilled to hear that you enjoyed your stay with us, and we hope to see you again soon!Kind Regards,
by A traveller
Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Jan. 24, 2024 by Christine, Hotel Management
Dear Su Ellen,Thank you for you review! We are thrilled to hear that you enjoyed your stay with us and do hope to see you again in the near future!Kind Regards,
by A traveller
Posted Jan. 13, 2024 on Hotels
Comment from Hotel Management
Jan. 14, 2024 by Christine, Hotel Management
Dear Bonnie!Thank you for your great review! We are happy to hear that you enjoyed your stay with us and hope to see you again!
by A traveller
Posted Jan. 8, 2024 on Expedia
We choose this particular hotel as it was close to the arena we had a hockey tournament at. The room was a typical hotel room. It could have used a bit more of a cleaning as there was spiderwebs hanging from the lamp, hair in the bathoom on the floor, shampoo and body wash in the shower were empty.
The breakfast was amazing, omletes, sausage (turkey and pork), hashbrowns, yogurts, hard boiled eggs, oatmeal and cereals, toast and make your own pancakes.
There was lots of parking and we easily found a space. The hotel was decently quiet even with several large groups of hockey players staying over.
Comment from Hotel Management
Jan. 8, 2024 by Christine, Hotel Management
Dear Katherine,Thank you for your review! We do appreciate your feedback and are happy to hear that you enjoyed your stay with us and had a wonderful breakfast. We do apologize sincerely that your room was not cleaned up to our standards. Next time, please let our front desk staff know about any issues, and they will be happy to assist you any time! Kind Regards,
