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Crowne Plaza Santo Domingo, an IHG Hotel

4.0 star property
Luxury hotel near Malecon

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Photo gallery for Crowne Plaza Santo Domingo, an IHG Hotel

Exterior
Exterior
Premium Room, 1 King Bed
Exterior
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Breakfast available
  • Pool
  • Parking includedParking includedParking included

Check out the area

Map
Ave.George Washington 218, Santo Domingo, 2890
  • Popular LocationMalecon1 min walk
  • Popular LocationGuibia Beach14 min walk
  • Popular LocationCalle El Conde17 min walk
  • AirportSanto Domingo (SDQ-Las Americas Intl.)33 min drive

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 62.8 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Luxurious, Club Floor)

Minibar, in-room safe, desk, blackout drapes

Executive Suite (Luxurious, Club Floor)

  • 62.8 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, Ocean View (Luxurious)

Presidential Suite, Ocean View (Luxurious)

Presidential Suite, Ocean View (Luxurious)

  • 175 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Club Floor)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Club Floor)

  • 33.1 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santo Domingo

Heart of Santo Domingo.At this Gascue hotel, you'll be within a 5-minute walk of Malecon and El Obelisco Macho. Casino Diamante and Hostos Park are also within half a mile (1 km).

What's nearby

  • Malecon - 1 min walk
  • Guibia Beach - 14 min walk
  • Calle El Conde - 17 min walk
  • Sambil Santo Domingo - 4 min drive
  • Centro Olimpico - 5 min drive

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 33 min drive

Restaurants

  • Villar Hermanos - 5 min walk
  • El Leñazo - 12 min walk
  • Cafeteria Clinica Abreu - 7 min walk
  • Restaurante Manolo - 8 min walk
  • El Conuco - 9 min walk

About this property

Crowne Plaza Santo Domingo, an IHG Hotel

Luxury hotel near Malecon
Crowne Plaza Santo Domingo, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 15 meeting rooms, and coworking spaces. Event space at this hotel measures 33002 square feet (3066 square meters) and includes a conference center. A casino, a children's pool, and a 24-hour fitness center are also featured at the luxury Crowne Plaza Santo Domingo, an IHG Hotel. Free self parking and valet parking are available.

This Santo Domingo hotel is smoke free.

  • 196 guestrooms or units
  • 15 levels
  • Meeting rooms
  • 33002 sq ft of conference space
  • 3066 sq m of conference space
  • Casino
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crowne Plaza Santo Domingo, an IHG Hotel offers 196 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee: USD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Weight limit: 26 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel
Crowne Plaza Santo Domingo, an IHG Hotel Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel Santo Domingo

Crowne Plaza Santo Domingo, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 999 reviews" "
Rating 8 - Good. 308 out of 999 reviews" "
Rating 6 - Okay. 88 out of 999 reviews" "
Rating 4 - Poor. 38 out of 999 reviews" "
Rating 2 - Terrible. 30 out of 999 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

REYNALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very safe place
Stayed 1 night in Dec 2023

10/10 Excellent

Manuela

Stayed 2 nights in Dec 2023

10/10 Excellent

Herve

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service is excellent, the food is great. I love it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrzej

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very well trained staff and service great so far however there is rare parity issue.... We paid more with Expedia than the public rate of offered locally which inclded breakfast and a bottle of champagne and a deluxe roomm we never got anything of that and our rate was higher....
Stayed 1 night in Dec 2023

6/10 Okay

Quincy, Kansas City

Stayed 5 nights in Dec 2023

8/10 Good

James, Odessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Marilyn

Stayed 4 nights in Dec 2023

10/10 Excellent

Miguel Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and the hospitality was wonderful can't wait to go again and stay at the Crown Plaza
Stayed 4 nights in Dec 2023