Ratings based on 896 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Expedia
Kindness & Easy to access public transportation
Comment from Hotel Management
Mar. 6, 2024 by Soovin Oh, Front Office Manager, Hotel Management
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Soovin Oh, Front Office ManagerGuro, Shilla Stay
by A traveller
Posted Feb. 15, 2024 on Hotels
by A traveller
Posted Feb. 14, 2024 on Expedia
Super duper kindness staffs.
Comment from Hotel Management
Feb. 15, 2024 by Soovin Oh, Front Office Manager, Hotel Management
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Soovin Oh, Front Office ManagerGuro, Shilla Stay
by A traveller
Posted Feb. 10, 2024 on Expedia
by A traveller
Posted Feb. 9, 2024 on Expedia
Wonderful and truly kind staff members 💜
Comment from Hotel Management
Feb. 15, 2024 by Soovin Oh, Front Office Manager, Hotel Management
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Soovin Oh, Front Office ManagerGuro, Shilla Stay
by A traveller
Posted Jan. 31, 2024 on Expedia
Valuable stay with great staffs day and night staff. Highly recommend
Comment from Hotel Management
Jan. 31, 2024 by Soovin Oh, Front Office Manager, Hotel Management
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Soovin Oh, Front Office ManagerGuro, Shilla Stay
by A traveller
Posted Jan. 13, 2024 on Expedia
The staff in the restaurant behaves very unpleasantly with unsmiling, angry faces. Exactly at 9:30 am, the music and lights turn off. Even if you haven't finished eating yet, the staff comes up and starts nervously and loudly taking the dishes from your table. It's clear that they have other work, but they come up to your table and start doing this nervously.
Comment from Hotel Management
Jan. 27, 2024 by Soovin Oh, Front Office Manager, Hotel Management
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to our staff in the restaurant during your stay at our hotel.Detailed Description We have already forwarded your complaint to the concerned team. By training and managing our staff thoroughly, we will make sure you will not experience the same inconvenience. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Soovin Oh, Front Office ManagerGuro, Shilla Stay
by A traveller
Posted Jan. 12, 2024 on Hotels
by A traveller
Posted Jan. 7, 2024 on Hotels
by A traveller
Posted Jan. 4, 2024 on Expedia
