Hard Rock Hotel & Casino Punta Cana All Inclusive

5.0 star property
5-star beachfront property near Arena Gorda Beach

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Photo gallery for Hard Rock Hotel & Casino Punta Cana All Inclusive

13 outdoor pools, pool umbrellas, lifeguards on site
Exterior
Minibar, in-room safe, individually decorated, desk
20 bars/lounges, 3 swim-up bars, 4 poolside bars
Lobby
Reviews
7.6

Good

Popular amenities

  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • BarBarBar
  • All-inclusiveAll-inclusiveAll-inclusive
  • Hot tubHot tubHot tub
  • Spa

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Popular LocationCana Bay Golf Club11 min drive
  • Popular LocationArena Gorda Beach13 min drive
  • Popular LocationIberostar Golf Course13 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)24 min drive

Room options

Caribbean Suite Classic Double bed

  • Sleeps 4
  • 2 Double Beds

Caribbean Suite Double Beds & Sofa Bed

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Suite Classic King bed

9.2/10 Wonderful
  • Sleeps 3
  • 1 King Bed

Caribbean Suite King Bed & Sofa bed

8.4/10 Very good
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Islander, Two King beds & Sofa Bed)

  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Islander Junior Suite King Bed & Sofa bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 2 Bedrooms (Rock)

  • Sleeps 6
  • 3 King Beds

Suite, 1 Bedroom (Rock)

  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms (Rock)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

About the area

Punta Cana

Beachside getaway.Your stay at this Bávaro property places you within 3 miles (5 km) of Punta Blanca Golf Course and Cana Bay Golf Club. Macao Beach and Arena Gorda Beach are also within 6 miles (10 km).

What's nearby

  • Punta Blanca Golf Course - 8 min drive
  • Cana Bay Golf Club - 11 min drive
  • Arena Gorda Beach - 13 min drive
  • Iberostar Golf Course - 13 min drive
  • Macao Beach - 40 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • La Altagracia - 14 min drive
  • Marketplace Buffet - 1 min walk
  • La Güira - 13 min drive
  • Mangu - 13 min drive
  • Ipanema Restaurant - 3 min drive

About this property

Hard Rock Hotel & Casino Punta Cana All Inclusive

5-star beachfront property near Arena Gorda Beach
Hard Rock Hotel & Casino Punta Cana All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hard Rock Hotel & Casino Punta Cana All Inclusive offers its guests a full-service spa, a golf course, a complimentary water park, and 13 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 20 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 65000 square feet (6039 square meters) and includes a conference center. A children's pool, a health club, and a nightclub are also featured at the luxury Hard Rock Hotel & Casino Punta Cana All Inclusive. Self parking is free.

This 5-star Punta Cana property is smoke free.

  • 1775 guestrooms or units
  • 4 levels
  • 16 buildings
  • 10 dining venues
  • 4 bars by the pool
  • 3 swim-up bars
  • 20 bars or lounges
  • Meeting rooms
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Hard Rock Hotel & Casino Punta Cana All Inclusive offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private spa tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 4 poolside bars and 20 bars/lounges
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 13 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness center
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Private outdoor spa tub
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

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Hard Rock Hotel & Casino Punta Cana All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 676 out of 1511 reviews" "
Rating 8 - Good. 308 out of 1511 reviews" "
Rating 6 - Okay. 241 out of 1511 reviews" "
Rating 4 - Poor. 116 out of 1511 reviews" "
Rating 2 - Terrible. 170 out of 1511 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is great!
Stayed 5 nights in Feb 2024

2/10 Terrible

Reuben

Stayed 6 nights in Feb 2024

10/10 Excellent

juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its our 2nd time there and its been great
Stayed 3 nights in Feb 2024

4/10 Poor

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water in shower didn’t drain and welcome breakfast no means no - wasn’t on site 24hr and they were pushing 99k packages and up to invest in resort! Welcome breakfast was nothing more a sales job which no doesn’t mean no in Dominican! People on vacation don’t want to be sold anything! I found it offensive!
Stayed 6 nights in Feb 2024

8/10 Good

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
This was a fantastic All Inclusive option. The food was excellent and there were many options to choose from. The staff was extremely attentive, friendly and helpful. I was not prepared to wake up before 7am on my vacation just to secure seats at any of the pools or beach, so passing that info along to the next traveler! Good Luck and Enjoy - it's worth waking up early for.
Stayed 4 nights in Feb 2024

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So much to do there during the day! Pools and beach were awesome! Hotel was perfect for our family of 5. Excellent room service. Very hard to eat at places that didn’t take reservations. Beach vendors were aggressiveZ
Stayed 5 nights in Feb 2024

10/10 Excellent

AnneMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

ray

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I have stood here numerous times but this was the worst. I was forced to pay an additional stay since my wife caught Covid prior to us leaving. We call the hotel 24 hrs prior to departure to advise them we needed to cancel. At the time it was 7:30 pm and I was told they couldn't do anything since the person responsible left for the day. I was forced to wait until Monday since they had no one I could speak to. Bottom Line, they told me I lost the $3300 in room reservation since we decided not to travel due to my wifes sickness. Expedia was just as guilty for leading me to believe they would resolve with the Hotel. I asked them if they could at least push it back and the anwer was no!
Stayed 5 nights in Feb 2024

6/10 Okay

Mark, San Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was VERY slow. Water glasses remained empty, didn’t bring everyone’s meal at same time. They had a lot of people serving on guests, but it seemed you could never get a server’s attention or they weren’t interested in the quality of service that a 5 star location should have. I was very disappointed in this. Also, the food was not that great. I don’t expect 5 star food in an all inclusive, but given the cost and brand of Hard Rock I was disappointed. They clearly cut costs on the food. I liked the overall property as it was clean and very well kept.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024